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Frequently Asked Questions |
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Why should I order from GameWearNow?
GameWearNow and its parent company, the Sports Spot, have been
providing custom jerseys to schools, youth leagues, recreational
leagues and professional teams for over 50 years.
We know you want custom jerseys...quick. We pride
ourselves in the speed of our delivery and the quality of our work.
GameWearNow has sold jerseys over the web since 1999. Our goal is to
deliver you jerseys in about a week.
We also know that sometimes you don't have a week. At
GameWearNow, we will do our best to meet your schedule, even if it
means getting you a jersey overnight.
Just call our toll-free number (877) 776-6693 and we will do
everything possible to get your jerseys to you when you need them.
Other companies require minimum orders...not GameWearNow.
Of course, GameWearnNow offers quantity discounts for team orders.
We can fill your order no matter how large it might be...we've been
earning the trust of our customers for a half-century.
Don't just trust us, see what
customers have had to say.
If you have some feedback for us, we
would greatly appreciate it.
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Do
you provide step-by-step instructions?
Yes. We understand that, although ordering custom jerseys over the
internet is convenient, it can be a confusing
process. We've worked hard to streamline our order process and
we hope this section answers any questions that you may have.
Please feel free to explore the site. If you fear that you've
unintentionally placed an order, don't worry. Just
Contact Us
and we'll cancel your order with no charge to you.
Here are the steps to placing an order:
1) From the left column, click on the type of jerseys (basketball,
football, softball/baseball, soccer, volleyball, lacrosse, basic
gear) you wish to view.
2) Once you click on a sport, you will be directed to a page that
displays the jersey options. Click on the garment you wish to view.
3) The next link is to a page where you can customize your jersey.
Choose from the various lettering options (or order one without
lettering). From this page, you will also pick the size,
color, and quantity of jerseys you wish to order. When you've
finished customizing, click on the
button.
It's that easy.
Once jerseys are in your shopping cart, you can click
to complete your order, click on the shopping cart icon to view your
cart, or simply click on the sport of your choosing to continue
shopping.
On the checkout screen, be sure to note the expected date of
shipment at the top of the page, as well as the wizard at the bottom
of the page that allows you to view prices of various shipping
options and ultimately choose the one that fits your schedule and
budget.
When you are satisfied with your order, click on
again and you will be transferred to a secure sever so that you can
safely enter your personal information.
At this point, returning customers have the opportunity to type in
their username/password to automatically fill in shipping/billing
information. Verify your shipping choice and choose whether
you will be sending payment information online, or via phone/fax.
You can also include special instructions (e.g., I need these by
next Tuesday). Upon completion, click on
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On the next screen you will enter you should review the details of
your order and enter your credit card information. Click on
to complete the order process.
Once you have placed your order, you will receive a confirmatory
e-mail message. A valid order has not been placed unless you
receive e-mail confirmation.
If you have chosen to use a custom logo, you should
e-mail us a .gif
or .jpeg version of it so that we can process your order as quickly
as possible.
When we ship your order, you will receive another e-mail message
with the UPS tracking number.
At any time, if you have any questions or a special request, please
Contact Us.
Thanks again for visiting GameWearNow.
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We offer several standard lettering options and are happy to incorporate
your custom logo.
| Lettering Options |
Option 1
$2.00 per jersey
for both sides of a
reversible jersey, $4.00 per jersey
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Option 2
$4.00 per jersey
for both sides of a
reversible jersey, $8.00 per jersey
- 6" numbers on the front and back
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Option 3
$6.00 per jersey
for both sides of a
reversible jersey, $12.00 per jersey
- 6" numbers on the back
- individual names on the back
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Option 4
$6.00 per jersey
for both sides of a
reversible jersey, $12.00 per jersey
- 6" numbers on the back
- team name on the front
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Option 5
$10.00 per jersey
for both sides of a
reversible jersey, $20.00 per jersey
- 6" numbers on the back
- individual names on the back
- team name on the front
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Option 6
$12.00 per jersey
for both sides of a
reversible jersey, $24.00 per jersey
- 6" numbers on the front and back
- individual names on the back
- team name on the front
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| Lettering font choices for Team Names
and Individual Names) |
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| Font for all numbers is pro narrow |
| If one of the stock sport graphics is
chosen below, the fonts above will not apply to the team
name lettering style |
| Lettering style choices for
Team Names |
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Letter layout options |
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Stock sports graphics |
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For lacrosse sticks, add $2.00 per
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Or, you can choose to send us a .gif or .jpg image of your
Custom Logo |
- There is a one-time $35 set-up fee for a Custom Logo
- Logos are printed in one color
- Please respect all copyright laws
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| Lettering choices for Individual Names |
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| Lettering Colors |
| Black |
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Light Grey |
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| White |
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Columbia Blue |
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| Royal |
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Navy |
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| Purple |
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Gold |
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| Orange |
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Scarlet |
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| Cardinal |
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Maroon |
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| Kelly Green |
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Dark Green |
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| Sorry, we are unable to exchange or give
refunds for items that have been custom lettered to you
specifications, unless the merchandise is defective. |
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Can I use my custom logo?
Yes. Though we offer several lettering selections, we are
happy to use your custom logo. There is a
one-time set-up fee of $35. Be sure to
e-mail
us a .gif or .jpeg image your logo after you place your order.
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How is the lettering applied?
Lettering is typically applied via heat press. We have been
lettering jerseys for decades. We know what we are doing and
are confident that your lettering will remain in
tact wash after wash after wash.
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Do you ship to APO, PPO and FPO addresses?
Yes. We are happy to ship to APO, PPO FPO addresses. We are
proud of the number of orders we receive from
those serving in the armed forces. We ship these orders
via USPS International.
Please use the following format to ensure timely
processing:
| Address: |
CMR 400 |
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BOX 300 |
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AE, APO, AE. 00000 |
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Do you ship outside the United States?
Yes. We ship outside the United States. We ship via USPS
International. Often we call customers to confirm international
orders and invite international customers to Skype or
e-mail us in
order to confirm their purchases. Customers are responsible
for all duties and fees.
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Do you offer discounts
for large orders?
We offer quantity discounts, as you can see when you view each
jersey. However, if you have
an especially large or complex order, please call or
e-mail us and
we can provide you a quote for your specific needs.
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How soon will I receive my jerseys?
Our goal is to ship every order as soon
as possible. Please understand that the TIME and DAY that you place
your order impacts shipping time. We ship from Indiana, and cannot
letter jerseys all day and night--though we keep long hours. For
example, if you place an order at midnight on Saturday night, we will not be
able to process it until Monday.
When you place your order, an estimated shipping date will be
displayed. Also, you can enter your zip code in order to
compare prices of our various shipping options. Compare the
shipping date to your own deadline and budget to choose the best
shipping option for you. We understand that special
circumstances arise and encourage you to Contact Us and we will do
our best to take care of your unique situation, even if it means
getting a jersey to you tomorrow.
After you've placed an order, you can log on
to your account and check the order
status.
The most common shipping choice is UPS Ground, but we offer the
following expedited options as well:
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Within the United States
or Armed Forces Addresses (APO, PPO, FPO) |
Outside the United States |
| - UPS Next Day Air |
- USPS International |
| - UPS Next Day Air Saver |
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| - UPS 2nd Day |
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| - UPS 3rd Day Select |
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The map below illustrates the number of
BUSINESS days* necessary to ship an order using the UPS Ground
option. Remember, your order may not be shipped the
day it is placed -- add 1-2 business days to allow us to create your
custom jerseys when estimating the date of delivery.
Here's
an example. An order shipped to New York City (dark green)
will take 3 business days to arrive if UPS Ground is selected, and
order to San Francisco, CA (dark red) will be received 4 business
days after it is shipped.
Said another way, if you live in New York City and place an order
for jerseys on Monday morning to be shipped via UPS Ground, we will
letter the jerseys, ship them by Wednesday and you would receive
them the following Monday.
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Should you need your jerseys sooner, choose one of the expedited
shipping methods.
When completing your order, please
DOUBLE CHECK that your BILLING address matches the actual CREDIT CARD
billing address, or else your order WILL BE DELAYED.
Any questions? Feel free to Contact Us.
* A Business day is a defined as a day
that Federal Banks are open (Monday-Friday except Federal Holidays)
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Can I change my order once its been placed?
Until your order has been customized, you are welcome to
call or
e-mail us and change the order. Of course, given that
our goal is to send your order as soon as
possible, please e-mail us as soon as possible so that we can make
the change. Please call our toll-free number (877) 796-6639 or
Contact Us.
Once your order is lettered to your specifications, changes cannot
be made.
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How do I check my order status?
When you place your order, you will receive an estimated shipping
date. We strive to ship your order at least by that
date. If there is an issue with
completing your order, we will contact you immediately and find a
solution.
Please double-check the lettering, shipping and billing information
you provide as errors may cause delays.
When we ship your order you will receive an e-mail from us with a
tracking number.
Log on to your account anytime to check
the status.
If you have other questions, please Contact Us or call us toll-free
(877) 776-6693 and we will respond as soon as possible.
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What size of jersey do I need?
Sizing for jerseys is generally based on chest
size.
To measure your chest, relax your arms at your sides and measure
around the fullest part of your chest. Keep the measuring tape
level and parallel to the floor around your entire body.
If you would like more information regarding the measurements of a
particular garment, click on one of the links below.
*Although the above size ranges are accurate, please choose the
LARGER size if you are unsure. Fit may vary due to
manufacturer or type of garment. For example, the dazzle
basketball jerseys are "pro-cut",
meaning they are cut to fit loose.
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What brand of jerseys do you sell?
We feature brands such as Russell Athletic (jerseys and t-shirts),
Don Alleson (jerseys), Hartwell Industries (jerseys) and Martin (jerseys).
With GameWearNow, you do not sacrifice quality for speed or value.
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What
if I don't see the jersey style I want?
Yes. We order direct from our Manufacturers. In some cases we have
had relationships with them for 40+years. Sports Spot, our parent
company, is a full-service sporting goods store. Please
Contact Us with your special requests.
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Do you guarantee your work?
Yes, we guarantee our work. As much as we try to do everything
possible to avoid them, we do make mistakes. If a jersey has
not been lettered to your specifications, just call us and we will
send you another jersey as soon as possible.
If you are not satisfied with you order just call us, we will not
stop until you are satisfied.
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How long have you been in business?
Our parent company, Sports Spot has been in
business for 52 years. GameWearNow has been selling custom
jerseys online since 1999. We hope to earn your trust, just as
we have earned the trust of our customers since 1955.
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